metaspin88 Platform Privacy Notice
We collect your personal information when you register on metaspin88, verify your identity for account security, and process your payment methods (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet). This privacy notice explains what we collect, how we use it, who has access to it, and what rights you have over your data.
Our commitment is to keep your information protected using industry-standard encryption and secure storage practices. We do not sell or lease your personal data to third parties for marketing purposes. We share information only with payment processors, compliance partners, and support teams who need it to operate metaspin88 fairly and securely.
This notice applies to all users of metaspin88 in supported jurisdictions. If you have questions about how we handle your data, contact our support team via live chat, email, or in-app help. Our full legal framework is available in our Terms & Conditionswhich govern account use alongside this privacy policy.
What Information We Collect on metaspin88
When you register on metaspin88, we collect your email address, phone number, and a username you choose. These are required to create your account and allow us to contact you about your account activity, promotions, or support requests.
When you deposit funds, we record the payment method you use, the amount, and the date. Our payment processors (who handle DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers) may collect additional data such as your bank account number or e-wallet identifier. We do not store your full bank account details on metaspin88—only a tokenized reference so future transactions can be processed without re-entering sensitive information.
As you use metaspin88, we log your account activity: game play, bets placed, cashback earned, withdrawals requested, and support tickets submitted. This information is stored in your account history so you can review it anytime. Our systems also record the IP address, device type, and browser you use to access metaspin88, so we can detect unusual login patterns and protect your account from unauthorized access.
How We Use Your Data on metaspin88
We use your email and phone number to send account notifications: login alerts, promotion announcements, support responses, and withdrawal confirmations. You can opt out of marketing emails (promotions, seasonal offers) through your account settings, but we will continue to send account notifications (such as verification requests or withdrawal updates) because these are essential to your account security and service continuity.
Your KYC documents (ID and proof of address) are used only to verify your identity before we process withdrawals. We keep these documents encrypted and separate from your main account data. Our compliance team reviews them to ensure the name on your documents matches your account registration and that your documents are valid. Once verified, your documents remain on file so future withdrawals can be processed without re-verification—unless we detect unusual activity or a change in jurisdiction-related regulations.
Your transaction history (deposits, bets, cashback, withdrawals) is used to calculate your weekly cashback, track your tier progression, and settle disputes. If you question a game outcome or a promotion claim, we review your account history to verify the facts. This information also helps us detect fraud patterns and prevent money-laundering risk. We may aggregate anonymized data (such as "players in Jakarta deposited an average of X amount per week") for internal reporting, but we never link this to individual identities.
Your IP address and device information help us detect account compromise. If we notice a login from an unusual location or device, we may ask for additional verification before granting access. This is a security measure, not a restriction on your account.
Third Parties & Data Processing on metaspin88
We share your data with the following third parties to operate metaspin88:
- Payment processors: We share your name, email, and payment reference with mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment to process deposits and withdrawals. These providers have their own privacy policies; we recommend reviewing them to understand how they handle your financial information.
- Compliance and KYC partners: We may use a third-party identity verification service to validate your government ID and confirm it is genuine. These partners store your data only long enough to complete verification; they do not retain it for marketing or other purposes.
- Customer support platforms: Our in-app help tickets and email support systems may be hosted on third-party platforms. Your support messages are encrypted in transit and at rest.
- Legal and law enforcement: If we receive a valid legal request (court order, subpoena, or law enforcement inquiry), we may disclose information as required by law. We will notify you of such requests unless legally prohibited.
Your data rights on metaspin88
- You have the right to access your personal data by logging into your metaspin88 account or contacting support.
- You have the right to request correction of inaccurate information (such as your registered name or email address).
- You have the right to request deletion of your data once your account is closed and all transactions are settled.
- You have the right to object to marketing communications; opt out via your account settings.
- You have the right to lodge a complaint with relevant data protection authorities in your jurisdiction.
Data Storage, Security & International Transfer
We store your personal data on secure servers encrypted using industry-standard protocols (HTTPS, AES-256 encryption). Our servers may be located outside your jurisdiction (for example, in Singapore or another regional hub); this is necessary to ensure platform uptime and prevent data loss. By using metaspin88, you acknowledge that your data may be transferred across borders and stored in locations outside Indonesia. We apply the same security standards to all servers regardless of location.
We keep your data for as long as your account is active and for a reasonable period afterward to fulfill our legal and business obligations. Once you close your account and all transactions are settled, you can request deletion of your personal data (except data we are legally required to retain, such as transaction records for tax or compliance purposes). Deletion requests are typically processed within standard review windows.
Cookies & Tracking Technologies on metaspin88
Our metaspin88 platform uses cookies to maintain your login session, remember your preferences (such as theme settings or language), and analyze how you navigate the site. Session cookies expire when you log out; preference cookies may persist for longer periods so you do not have to reconfigure your settings on every visit. We do not use cookies to track you across other websites or to build a profile of your browsing habits outside metaspin88.
We use analytics tools (such as Google Analytics) to understand traffic patterns and improve user experience. These tools may place cookies on your device; they collect anonymous data such as page views and session duration. If you prefer not to be tracked, you can disable cookies in your browser settings, though this may impact site functionality.
Policy Changes & Contact Information
We may update this privacy notice to reflect changes in our practices or applicable law. When we make material changes, we will notify you via email or an in-app announcement. Your continued use of metaspin88 after such changes constitutes acceptance of the updated policy.
If you have questions about this privacy notice, your data, or how we handle your information, contact our support team via live chat (during peak hours: 08:00–23:00 Jakarta time), email, or in-app help. You can also reach out to our data protection officer by sending a detailed request via email with the subject line "Data Protection Inquiry." We will acknowledge your inquiry and provide a response within standard review windows.
Our services are available only where local law permits. If you are in a jurisdiction where metaspin88 does not operate, we will not process your registration. Each user is responsible for verifying that their use of metaspin88 complies with their jurisdiction's laws. If you have data protection questions specific to your country (such as GDPR rights in Europe or similar regulations in your region), we recommend contacting a local data protection authority or legal advisor, as our obligations may vary by jurisdiction.
We treat your personal data as a trust. Every piece of information you share with metaspin88 is protected with encryption, stored securely, and used only for the purposes described in this notice. Your privacy is not negotiable.